Job Details
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Job Id 06052022
Title Service Desk Executive
Job Type Permanent
City Hyderabad
State Telangana
Zip
Job Description

Service Desk Executive


Job Responsibilities 


No of Position : 3


• Responsible For Effective And Consistent Communication, And Supporting Many Of Our Key Customers.

• Addressing Client/Customer Queries And Issues Pertaining To Our Software, Tools & Applications 

• Handling All Modes Of Communication Received At The Service Desk 

• Ensuring That Requests Are Addressed In A Timely And Effective Manner 

• Monitor Track And Report Incidents Received On A Weekly Basis 

• Support Clients Across The 24/7 Service Window 

• Enhancing Our Products By Continuously Seeking Out Relevant Customer Feedback. 

• Basic Understanding Of Technical Troubleshooting And Aspects 

• Understanding Of Software Development Concepts And Timelines. 

• Good And Effective Communication Skills.

. Rotational Shifts



Qualification
Experience 1-3
Job Category Others
Posted On 5/6/2022
Expires On 6/6/2022
 
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